The refund policy was developed for the purpose of reduction of financial and legal risks of the Company, observance of the principles of the Policy of counteraction of money-laundering and financing of terrorist activity.
The Company has the unilateral right to block an entrance to the private profile, to suspend the trade activity on accounts, to cancel the demand for input-output, or to refund money if the source of money or activity of the Client contradicts the Policy against money laundering and financing of terrorism.
The Company doesn't cancel the realized commercial transactions, therefore the Company has the right to return money to the sender if within a month from the moment of deposit, on trading accounts there was no recorded trade activity.
The Company has the right for certain objective reasons and in case of a need, to refund money, received through any payment system, including credit/debit cards. Thus return of money will be executed on electronic purses, and bank details which the Client used at input of money.
In the event that the Company classifies activity of the Client as inappropriate, or contradicting the usual purpose of use of Company services where there is direct, or indirect, illegal, or unfair intention, the Company has the right to work within this document, without informing the Client beforehand.
At replenishment of the trading account by cash card, the Client undertakes not to submit the application for response of the payment which is already enlisted into the trading account to the bank, or to supplier of the credit/debit cash card, both in time, and after completion of use of Company services.
If the Company nevertheless receives a payment comment according to the transaction, we reserve the right to block an entrance to the Private Profile and to freeze the current balance of the Client and to send money back on personal account of the Client, after payment of all services and commissions.
The Company will take all necessary measures to prevent and block both deposit, and withdrawal by third parties of money to or from the customer account. Input and output of money from the account can be carried out only by the owner of this account.